WITH YOU EVERY STEP OF THE WAY
Your Journey to Well-being: Our Simple Process
At Our Wellness Collective, we pride ourselves on high quality service that is the right fit the first time
Our Collaborative Approach
Starting therapy can feel like a big step, and finding the right support is crucial. At Our Wellness Collective, we've made our process straightforward and supportive, so you can focus on what truly matters: your healing and growth.
We're here to guide you, ensuring you feel comfortable and confident from your very first contact. Our process follow three simple steps:
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It all begins with a simple, confidential inquiry. Reach out to us via our online form, email, or phone. This allows us to understand a little about what you're looking for, and it's your opportunity to ask any initial questions you might have.
We're here to listen without judgment, making your first step as easy as possible.
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Once we receive your inquiry, our dedicated team will carefully review your needs and preferences. We then thoughtfully match you with one of our expert psychotherapists or counsellors whose approach and specialisations – whether that's trauma-informed, culturally sustaining, or multilingual support – align best with your unique journey.
This ensures you connect with the right professional for your healing.
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After you've been matched, we'll help you seamlessly book your first session. This initial session is a chance for you and your practitioner to connect, explore your goals, and begin to co-create a personalised therapy plan.
Your comfort and progress are our priorities, and we'll ensure you feel prepared and supported as you begin this transformative journey.
Our Wellness Collective believes that true connection is how we heal our minds and our bodies. We also believe that when individuals heal, their communities do too.
Our Therapeutic Journeys
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Your individual journey is completely tailored. Typically, clients engage in therapy for anywhere from 0 to 12 sessions, though this can be extended or adjusted based on your evolving needs and goals.
We work collaboratively to create a path that supports your unique pace of healing, growth, and personal transformation.
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Couples therapy is a collaborative process designed to strengthen your relationship. Our services usually involve 10-12 couples therapy sessions, providing a dedicated space for both partners to improve communication, resolve conflicts, and deepen intimacy.
Typically each partner will also have their own individual session at the start of the therapeutic journey to ensure each person’s experience is understood and supported.
The duration can be adapted to ensure you achieve lasting connection and reach your relationship’s therapy goals
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✔️ Initial Inquiry and Service Selection
Clients enquire about available group therapy options by visiting our website, calling, or emailing.
On the Group Therapy enquiry Form (available online), clients select their preferred group type (e.g., trauma recovery, mindfulness-based therapy, stress management) and provide basic information on their goals and needs.
✔️ Discovery Phone Call to meet prospective participants and assess for Group Suitability
After submitting the form, clients are scheduled for a 15-minute Telehealth assessment with a group therapist or intake coordinator.
The purpose of this consultation is to discuss goals and evaluate if group therapy aligns with client needs. It also assesses if there is a good fit with the chosen group focus and dynamic.
For certain groups, specific readiness criteria may be discussed to ensure the safety and suitability of the group for all participants.
✔️ Enrolment and Group Preparation
Clients receive details on group structure, timing, and expectations. Once confirmed, they book their spot and are enrolled in the group.
Before the first session, enrolled clients receive a Group Therapy Welcome Pack with guidelines, what to expect, and a brief outline of the group’s objectives and rules for creating a safe space.
If needed, clients can participate in an optional pre-group session or introductory call to help ease any anxieties about starting.
✔️ Group Therapy Sessions and Support
Weekly Sessions: Groups typically run for 6-10 weekly sessions, each lasting 1 hour to 90 mins, depending on the group’s purpose.
Sessions follow a structured format, often including opening mindfulness exercises, group sharing, therapeutic activities, and closing reflections.
Group sessions are facilitated by licensed therapists trained in group dynamics and trauma-informed care, ensuring a supportive and respectful environment.
✔️ Ongoing Support and Resource Access
Participants have access to additional resources, such as worksheets, readings, or mindfulness exercises, that complement their group work and aid in personal growth outside of sessions.
Throughout the group therapy cycle, clients can request brief, private check-ins with the facilitator if they have any questions or concerns.
✔️ Post-Group Follow-Up and Continuation Options
At the end of the group therapy cycle, clients have a final session to reflect on their progress, share insights, and discuss how they plan to continue their growth journey.
Follow-up resources are provided, along with recommendations for further support, such as individual therapy or joining another group therapy cycle if desired.
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✔️ Initial Contact and Customisation enquiry
Organisations, community groups, or individuals inquire about workshop offerings by contacting us directly or completing an Online Workshop Inquiry Form.
They share specific interests, goals, and logistical details, such as preferred dates, group size, and focus areas (e.g., mental well-being, mindfulness, trauma-informed care, team building).
✔️ Consultation & Workshop Design
Our team schedules a 30-minute consultation to discuss the goals and vision for the workshop, ensuring alignment with the group’s needs.
We design a tailored workshop proposal that includes an outline, content areas, and structure (e.g., half-day, full-day, multi-day sessions), as well as any integrative approaches like mindfulness exercises, group discussions, or somatic activities.
✔️ Booking Confirmation and Preparation
Once the proposal is approved, the workshop is booked, and Our Wellness Collective provides logistical guidance, a materials list, and any required participant information.
If needed, we offer pre-workshop support, such as a preparatory meeting or materials for participants.
✔️ Workshop Delivery and Follow-Up
Our facilitators deliver the workshop in a supportive and engaging environment, whether on-site, off-site, or online, ensuring an inclusive and interactive experience.
For 2 weeks Post-workshop, we provide follow-up support, including resource materials, feedback opportunities, and additional guidance to sustain the impact of the workshop experience.
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Your well-being is a continuous journey. We are committed to providing ongoing support and resources, ensuring you feel connected and empowered even outside of your scheduled sessions.
Our team is here to support your lasting well-being every step of the way
Very welcoming place with no Judgement. Great care provided and open evaluation and proactive results. Thanks to the team.
— D. M.